CUSTOMER SERVICE

 

• Shipping and Handling
  

• - UPS is our choice of shipping method.

• - Sales tax is only added on local orders. 

• - Currently we ship only within the U.S

Payment

• - Online purchases are accepted in the form of credit card (American Express, Visa, and MasterCard) payment only. Currently gift certificates must be used in store only.

Purchasing

• - After purchasing you items a confirmation e-mail will be sent to you. Please allow 1-2 business days for processing.

Order Status

• - We will provide you with a tracking number from UPS which you can check online at www.ups.com.

• - For further information please feel free to contact us at info@katiaboutique.com

Returns and Exchanges

• If you are unhappy with your purchase you may return via mail with the appropriate paperwork. Click here to view our requirements and policy.

• For exchanging items please contact us via e-mail at returns@katiaboutique.com and we will be happy to assist you.